Outage in Linode

Service Issue - rDNS

Resolved Minor
May 18, 2023 - Started almost 2 years ago - Lasted about 8 hours
Official incident page

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Outage Details

We have identified an issue impacting new rDNS record propagation. Customers may experience a delay in propagation of rDNS (PTR) records that have been recently updated via Cloud Manager and our API. We will provide further updates once a solution is in place.
Components affected
Linode Hosted DNS Service
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 05/18/2023 06:59PM

We haven’t observed any additional issues with our Hosted rDNS Service, and will now consider this incident resolved. If you are still experiencing issues, please open a Support ticket for assistance.

MONITORING almost 2 years ago - at 05/18/2023 05:04PM

At this time we have been able to correct the issue affecting our Hosted rDNS Service. We will be monitoring this to ensure that connectivity remains stable. If you continue to experience problems, please open a ticket with our Support Team.

IDENTIFIED almost 2 years ago - at 05/18/2023 02:23PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 05/18/2023 12:44PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 05/18/2023 11:31AM

We have identified an issue impacting new rDNS record propagation. Customers may experience a delay in propagation of rDNS (PTR) records that have been recently updated via Cloud Manager and our API. We will provide further updates once a solution is in place.

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