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Outage in Linode

Service Issue - Managed Databases

Resolved Major
July 05, 2023 - Started almost 3 years ago - Lasted about 24 hours
Official incident page

Incident Report

We are currently investigating an issue affecting the provisioning of Managed Databases in our US-IAD (Washington), US-ORD (Chicago), FR-PAR (Paris) data centers. During this time, customers will be unable to provision new Managed Databases in those regions.

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 07/06/2023 08:31PM

At this time, the Managed Database service in our US-IAD (Washington), US-ORD (Chicago), and FR-PAR (Paris) data centers has remained functional. We are now considering this incident resolved. If you are experiencing any issues with the Managed Database service, please open a ticket with our Support Team.

MONITORING almost 3 years ago - at 07/06/2023 07:08PM

A fix has been implemented for this issue and we have confirmed that Managed Databases are now being successfully provisioned in our US-IAD (Washington), US-ORD (Chicago), and FR-PAR (Paris) data centers. We will monitor this to ensure that the Managed Database service in those regions remains functional. If you are experiencing any issues with the Managed Database service, please open a ticket with our Support Team.

IDENTIFIED almost 3 years ago - at 07/06/2023 02:02PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 3 years ago - at 07/06/2023 12:36PM

We are continuing to work on implementing a fix for this issue. At this time, customers will still be unable to provision new Managed Databases in US-IAD (Washington), US-ORD (Chicago), and FR-PAR (Paris) data centers.

IDENTIFIED almost 3 years ago - at 07/06/2023 01:49AM

We are continuing to work on a fix for this issue, which will also require testing before deployment. We will not be providing any additional updates this evening, however we will resume providing updates at the start of business hours, EDT.

IDENTIFIED almost 3 years ago - at 07/06/2023 12:22AM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 3 years ago - at 07/05/2023 11:10PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 3 years ago - at 07/05/2023 10:03PM

The issue regarding provisioning Managed Databases in our US-IAD (Washington), US-ORD (Chicago), and FR-PAR (Paris) data centers has been identified and a fix is being implemented. We will provide updates as more information becomes available.

INVESTIGATING almost 3 years ago - at 07/05/2023 08:53PM

We are currently investigating an issue affecting the provisioning of Managed Databases in our US-IAD (Washington), US-ORD (Chicago), FR-PAR (Paris) data centers. During this time, customers will be unable to provision new Managed Databases in those regions.

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