Outage in Linode

Customers using Microsoft-owned domains may not receive emails coming from Linode.com

Resolved Minor
February 04, 2024 - Started 10 months ago - Lasted 4 days
Official incident page

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Outage Details

We are aware of an issue impacting the ability of customers using Microsoft domains to receive messages sent from Linode.com (including Outlook, Hotmail, and MSN). Our Team is actively investigating a fix for this issue, and we will update here once we have more information. If you are unable to receive account-related emails, and/or have issues accessing your account, please give us a call at 855-454-6633 (+1-609-380-7100 for international/non-US callers). When calling, please be prepared to provide identifying information to prove ownership of the account.
Components affected
Linode .com
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/08/2024 06:46PM

We are pleased to share that the technical issue affecting email deliverability to customers using Microsoft domains has been resolved. If you were experiencing difficulties receiving messages from Linode.com, including Outlook, Hotmail, and MSN, you should now be able to do so without any problems.

If you are still encountering any issues or have further concerns, please contact Support for assistance.

INVESTIGATING 10 months ago - at 02/07/2024 12:24PM

Our team is currently working with both internal stakeholders and the Microsoft team to address email delivery issues. We will provide further information as we progress

INVESTIGATING 10 months ago - at 02/04/2024 03:09PM

We are aware of an issue impacting the ability of customers using Microsoft domains to receive messages sent from Linode.com (including Outlook, Hotmail, and MSN). Our Team is actively investigating a fix for this issue, and we will update here once we have more information. If you are unable to receive account-related emails, and/or have issues accessing your account, please give us a call at 855-454-6633 (+1-609-380-7100 for international/non-US callers). When calling, please be prepared to provide identifying information to prove ownership of the account.

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