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Outage in Linode

Connectivity Issue - US-IAD (Washington)

Resolved Minor
January 01, 2025 - Started about 1 year ago - Lasted 22 days
Official incident page

Incident Report

Our team is investigating an issue affecting connectivity in our US-IAD (Washington) data center. During this time, users may experience intermittent connection timeouts and errors for all services deployed in this data center. Compute instances running on Premium instances are not impacted by this issue. We will share additional updates as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/23/2025 05:45PM

We haven’t observed any additional connectivity issues in our US-IAD (Washington) data center, and will now consider this incident resolved. If you continue to experience problems, please open a Support ticket for assistance.

MONITORING about 1 year ago - at 01/21/2025 01:42PM

We are continuing to monitor for any further issues. If you are still experiencing issues, please open a Support ticket for assistance.

MONITORING about 1 year ago - at 01/13/2025 07:01PM

We are continuing to monitor for any further issues. If you are still experiencing issues, please open a Support ticket for assistance.

MONITORING about 1 year ago - at 01/10/2025 06:20PM

We will continue to monitor our systems for any further issues this weekend. If you are still experiencing problems, please open a support ticket for assistance.

MONITORING about 1 year ago - at 01/09/2025 09:09PM

We are continuing to monitor for any further issues. If you are still experiencing issues, please open a Support ticket for assistance.

MONITORING about 1 year ago - at 01/09/2025 02:30PM

At this time, we have been able to correct the issues affecting connectivity in our US-IAD (Washington) data center. We will be monitoring this to ensure that it remains stable. In the meantime, we will continue investigating the cause of the network issue experienced during the maintenance. If you are still experiencing issues, please open a Support ticket for assistance.

IDENTIFIED about 1 year ago - at 01/09/2025 09:27AM

The work in the maintenance window caused unexpected network connectivity issues. We are currently working on identifying the cause of that impact as it was not expected. We continue to work on mitigating the issue and will provide more updates as they become available. If you are experiencing issues, please open a Support ticket for assistance.

IDENTIFIED about 1 year ago - at 01/06/2025 09:05PM

We are continuing to work on a fix for this issue. Subsequent updates will be posted as progress is made.

IDENTIFIED about 1 year ago - at 01/02/2025 05:17PM

Our team has identified the issue affecting connectivity in our US-IAD (Washington) data center. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place.

INVESTIGATING about 1 year ago - at 01/02/2025 08:06AM

We are continuing to investigate the issue. Subsequent updates will be posted as progress is made.

INVESTIGATING about 1 year ago - at 01/01/2025 11:32PM

We are continuing to investigate the issue. Subsequent updates will be posted as progress is made.

INVESTIGATING about 1 year ago - at 01/01/2025 07:26PM

We are continuing to investigate the issue. Subsequent updates will be posted as progress is made.

INVESTIGATING about 1 year ago - at 01/01/2025 05:43PM

Our team is investigating an issue affecting connectivity in our US-IAD (Washington) data center. During this time, users may experience intermittent connection timeouts and errors for all services deployed in this data center. Compute instances running on Premium instances are not impacted by this issue. We will share additional updates as we have more information.

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