Linode customers experienced duplicate notification emails being sent at fixed intervals due to an issue affecting the Linode Manager and API. The incident lasted 14.5 hours while Linode's team investigated and worked to resolve the email duplication problem. The issue was resolved with no additional problems observed, and customers were advised to contact support if they continued experiencing issues.
We haven't observed any additional issues, and will now consider this incident resolved. If you continue to experience issues, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com for assistance.
Our team is actively investigating the issue affecting Linode Manager and API, which is causing duplicate notification emails for some customers. We appreciate your patience as we work to resolve this. We will provide further updates as soon as we have more information.
We are continuing to investigate the issue. We will share additional updates as we have more information and once progress is made.
We are aware some customers are receiving duplicate notification emails in fixed intervals. Additional updates will be shared once we have more information.
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