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Outage in Linode

Connectivity Issue - AP-West (Mumbai) and IN-MAA (Chennai)

Resolved Minor
May 12, 2026 - Started 3 days ago - Lasted about 8 hours
Official incident page

Incident Report

Summary AI Generated

A connectivity issue caused by a third-party service provider affected Linode's AP-West (Mumbai) and IN-MAA (Chennai) data centers for 7.9 hours, causing users to experience intermittent connection timeouts and errors for all services in these locations. The incident was resolved by routing traffic through alternative paths while the upstream provider addressed their underlying connectivity problem.

Our team is investigating an issue affecting connectivity in our AP-West (Mumbai) and IN-MAA (Chennai) data centers. During this time, users may experience intermittent connection timeouts and errors for all services deployed in these data centers. We will share additional updates as we have more information.
Components affected
Linode AP-West (Mumbai)

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/13/2026 01:02AM

This incident has been resolved. While we continue to monitor the upstream provider's progress on their underlying connectivity issue, our services are now stable on alternative paths.

IDENTIFIED 2 days ago - at 05/12/2026 10:47PM

We are continuing to work with our service provider on a fix for this issue.

IDENTIFIED 3 days ago - at 05/12/2026 07:52PM

Our third-party service provider has identified the issue affecting connectivity in our AP-West (Mumbai) and IN-MAA (Chennai) data centers, and a fix is being implemented. We will provide an update as soon as the solution is in place.

INVESTIGATING 3 days ago - at 05/12/2026 05:54PM

We are continuing to investigate the issue with our service provider. We will share additional updates as we have more information.

INVESTIGATING 3 days ago - at 05/12/2026 05:12PM

Our team is investigating an issue affecting connectivity in our AP-West (Mumbai) and IN-MAA (Chennai) data centers. During this time, users may experience intermittent connection timeouts and errors for all services deployed in these data centers. We will share additional updates as we have more information.

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