Linode's Network Helper failed to automatically configure networking on newly provisioned Linodes, causing instances to appear without connectivity and disrupting Linode Kubernetes Engine cluster provisioning and autoscaling. The issue lasted approximately 1.2 hours, during which affected users could manually configure networking via the LISH console as a workaround. A fix was deployed and the incident was resolved, with a reboot recommended to restore full network functionality on affected Linodes.
Trusted by 1,000+ teams
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
We haven’t observed any additional issues with the Linode Automated Networking service, and will now consider this incident resolved. If you continue to experience problems, please open a Support ticket for assistance.
A fix has been implemented to resolve the automated network configuration issue on Linodes using Network Helper. We recommend rebooting your Linode to restore full network functionality. We are actively monitoring the results to ensure continued stability.
Our team is investigating a service issue that affects the auto configuration of networking on Linodes by Network Helper to fail. During that time, some users may have Linodes provision but appear to have no connectivity. This also can impact Linodes created by the Linode Kubernetes Engine and impact autoscaling or provisioning of clusters. Customers can still manually configure networking via the LISH console to mitigate this issue. Please see our guide on manual network configuration on a Compute Instance.
We will share additional updates as we have more information.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with