Outage in Linode
Upstream Loss - Some Paths (in-maa/in-bom-2 to US Region)
Resolved MinorIncident Report
Summary AI Generated
Linode experienced packet loss on network paths between its Chennai (in-maa) and Mumbai (in-bom-2) data centers and four US regions (Atlanta, Fremont, Newark, and Dallas), causing connection timeouts and errors for services traversing between India and the United States. The incident lasted approximately 103.8 hours before the upstream network provider identified and corrected the faulty routes. The issue is now resolved, with users advised to open a support ticket if problems persist.
Our team is investigating packet loss on some paths from the in-maa & in-bom-2 data centers into the US region. During this time, users may experience connection timeouts and errors with services traversing between India and United States regions. We will share additional updates as we have more information.
Components affected
Linode US-Southeast (Atlanta) Linode US-West (Fremont) Linode US-East (Newark) Linode US-Central (Dallas)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 08/05/2026 01:34AM
At this time the upstream provider has been able to correct the issue causing packet loss on some routes from the in-maa & in-bom-2 data centers into the US region and will now consider this incident resolved. If you continue to experience problems, please open a Support ticket for assistance.
IDENTIFIED
23 days ago - at 08/04/2026 06:36PM
We are continuing to work with our upstream provider to resolve the packet loss affecting some paths between the in-maa and in-bom-2 data centers and the US region. We will share further updates as progress continues.
IDENTIFIED
27 days ago - at 07/31/2026 06:25PM
Our team has identified the cause of packet loss to our US data centers. We are working with our upstream provider to resolve this issue and we will provide an update as soon as the solution is in place.
INVESTIGATING
27 days ago - at 07/31/2026 05:49PM
Our team is investigating packet loss on some paths from the in-maa & in-bom-2 data centers into the US region. During this time, users may experience connection timeouts and errors with services traversing between India and United States regions. We will share additional updates as we have more information.
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