Linode's Hosted DNS Service in the London 1 (EU-West) region experienced a disruption lasting approximately 7.3 hours on September 21–22, 2026. The team identified the root cause and applied a fix at 21:45 UTC, with the incident fully resolved shortly after midnight. Affected customers can restore connectivity by enabling Network Helper and rebooting their Linode, or by contacting Linode Support.
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This incident has been resolved.
At this time 21:45 UTC September 21st, 2026 we have been able to correct the issue affecting our DNS service in the London 1 (EU-West) region. We will be monitoring this to ensure that connectivity remains stable. Customers can apply this fix by enabling Network Helper (https://techdocs.akamai.com/cloud-computing/docs/automatically-configure-networking) and rebooting the effected Linode or please open a ticket with our Support Team.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
Our team has identified the issue affecting our DNS service in the London 1 (EU-West) region. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place.
Our team is investigating an emerging service issue affecting our DNS service in the London 1 (EU-West) region. We will share additional updates as we have more information.
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