LINQ Connect Performance Degradation

Status Update: LINQ Connect School Menus

The School Menus feature remains temporarily disabled in Guest View on the LINQ Connect main page. Some authenticated users (parent accounts) may also experience intermittent issues when attempting to view menus. Our team is continuing to monitor system performance and investigate these issues as we work toward a full resolution to ensure a stable and reliable experience for all users.

Accessing Menu Plans and Nutrient Information

Districts can continue to access recipe and nutrient details by using reports within the LSN District Portal. The Recipe Nutrient and Menu Calendar reports allow you to capture the necessary data. If needed, these reports can also be scheduled to automatically send to other staff members (such as district administrators, nurses, or other personnel) while the School Menus feature is limited.

Steps to run the report:



Go to Reports


Select Menu Planning


Choose Menu Calendar and/or Recipe Nutrient


Select the Menu Plan(s) you want to review



Templates can be created for both reports (for example, you can make templates for your Elementary Breakfast, Middle School Breakfast, High School Breakfast, etc.)

Automating Reports for District Administrators

To automate the report:



Create a Report Template with the desired Menu Plan and nutrient selections.


Go to Reports → Report Scheduler.


Select Add New Schedule.


Choose the Report Template you created.


Set the Destination Type to Email.


Enter the recipient email addresses (such as nurses or administrators)


Choose the needed frequency (daily, weekly, etc.)


Click Save



We appreciate your patience and understanding as we continue working to restore full functionality. Additional updates will be provided as more information becomes available.

LINQ School Nutrition Team

Service Update: School Menus (Guest View) Disabled

The “School Menus” feature in the Guest View on the LINQ Connect main page remains temporarily disabled.

Our team continues to investigate and monitor the performance and behavior of the system to ensure stability and a reliable experience for all users.

We appreciate your patience as we work to restore full functionality. Additional updates will be provided as more information becomes available.

LINQ School Nutrition Team

Service Update: Temporary Disablement of School Menus (Guest View)

As part of our ongoing investigation into the issues previously reported with LINQ Connect, we have temporarily disabled the “School Menus” feature in the Guest View on the LINQ Connect main page.

Who This Impacts


Guest Users (users without a LINQ Connect account) accessing School Menus from the LINQ Connect main page


What Is Not Impacted


Parents or guardians logged into their LINQ Connect accounts can still access School Menus from within their account without disruption.


Our team continues to actively investigate and work toward restoring full functionality to the Guest View as quickly as possible. Additional updates will be provided as more information becomes available.

Thank you for your continued patience.

LINQ School Nutrition Team

Service Update: Investigating

We continue to investigate the issues previously mentioned that are being reported by parents using LINQ Connect.

Affected Platforms



iOS devices


Android devices


Users accessing LINQ Connect through the mobile application and/or a web browser



What Users May Experience



Slowness within the platform


Increased load times


Difficulty accessing the system


Challenges during checkout



Our team remains actively engaged in investigating the situation and is working to restore normal performance as quickly as possible. We will provide additional updates as more information becomes available.

Thank you for your continued patience.

LINQ School Nutrition Team