Outage in LiquidPlanner

LiquidPlanner Classic: inbound & outbound email processing issue

Resolved Minor
February 24, 2023 - Started almost 2 years ago - Lasted 4 days
Official incident page

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Outage Details

The email processing provider for LiquidPlanner Classic is experiencing an issue affecting inbound and outbound email traffic for workspaces that may be causing delays and intermittent failures. To get around this, please log into your workspace in order to: View comments Comment on plan items View the activity stream on the Home tab for items you own or follow Create plan items All other aspects of LiquidPlanner are functioning normally and there is no impact to customer data. If you are trying to invite a new member to the workspace, please contact support@liquidplanner.com. We'll update this page when the provider confirms the problem is resolved.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/28/2023 06:38PM

Our service provider reported their email services are fully operational again and this incident is resolved.

MONITORING almost 2 years ago - at 02/27/2023 08:10PM

The issue our provider is experiencing remains active and they're working toward resolution.

MONITORING almost 2 years ago - at 02/25/2023 03:34AM

Our provider reports they have completed a series of successful changes and will monitor traffic closely over the weekend. We will do the same. Our next update will be on Monday, February 27.

MONITORING almost 2 years ago - at 02/24/2023 11:27PM

The email processing provider for LiquidPlanner Classic is experiencing an issue affecting inbound and outbound email traffic for workspaces that may be causing delays and intermittent failures.

To get around this, please log into your workspace in order to:

View comments
Comment on plan items
View the activity stream on the Home tab for items you own or follow
Create plan items

All other aspects of LiquidPlanner are functioning normally and there is no impact to customer data.

If you are trying to invite a new member to the workspace, please contact support@liquidplanner.com.

We'll update this page when the provider confirms the problem is resolved.

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