Outage in Liquid Web

DNS changes via Liquid Web name servers

Resolved Minor

January 10, 2024 - Started over 2 years ago - Lasted about 5 hours
Official incident page

Incident Report

Our Engineering and Support teams are investigating an issue that may affect the propagation of changes to DNS information via Liquidweb name servers (ns.liquidweb.com and ns1.liquidweb.com). Further updates will follow. Please feel free to reach out to our Support staff by ticket through your Liquid Web portal, by chat at https://www.liquidweb.com, or by phone at the numbers below: 800.580.4985 Toll Free 517.322.0434 Intl. 517.322.9412 Secure Fax 517.322.3158 Fax

Components affected

Liquid Web DNS

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 01/10/2024 04:53PM

This issue is now resolved. Our teams have implemented a fix and DNS is functioning as expected at this time.

INVESTIGATING over 2 years ago - at 01/10/2024 12:10PM

Our Engineering and Support teams are investigating an issue that may affect the propagation of changes to DNS information via Liquidweb name servers (ns.liquidweb.com and ns1.liquidweb.com). Further updates will follow.

Please feel free to reach out to our Support staff by ticket through your Liquid Web portal, by chat at https://www.liquidweb.com, or by phone at the numbers below:

800.580.4985 Toll Free
517.322.0434 Intl.
517.322.9412 Secure Fax
517.322.3158 Fax

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