Outage in Liquid Web

Degraded Performance on Object Storage and Cloud Block Storage

Resolved Minor
December 31, 2024 - Started 10 months ago - Lasted about 5 hours
Official incident page

Incident Report

Our teams are currently investigating Cloud Block Storage and Object Storage performance issues. They have implemented performance procedures and will continue to monitor these services. Some clients may continue to experience latency in either service while our team continues to improve performance back to normal. We will update this post as more information becomes available. If you have any questions or concerns, please contact a member of our support team via live-chat, ticket (support@liquidweb.com), or by phone at 1-800-580-4985, 1-517-322-0434 (international).
Components affected
Liquid Web Object Storage

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 12/31/2024 09:02PM

This has been resolved.

MONITORING 10 months ago - at 12/31/2024 04:29PM

Our team has brought performance back to normal levels. We will continue to monitor this a little bit longer.

If you see or have any issues please contact our support team via live-chat, ticket (support@liquidweb.com), or by phone at 1-800-580-4985, 1-517-322-0434 (international).

MONITORING 10 months ago - at 12/31/2024 03:58PM

Our teams are currently investigating Cloud Block Storage and Object Storage performance issues. They have implemented performance procedures and will continue to monitor these services. Some clients may continue to experience latency in either service while our team continues to improve performance back to normal.

We will update this post as more information becomes available.

If you have any questions or concerns, please contact a member of our support team via live-chat, ticket (support@liquidweb.com), or by phone at 1-800-580-4985, 1-517-322-0434 (international).

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