Outage in Liquid Web

Degraded system storage performance

Resolved Minor
June 12, 2025 - Started 4 days ago - Lasted about 21 hours
Official incident page

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Outage Details

Our system engineers are working on upgrades to our backend storage system, and this has caused unintentional performance degradation. Access to our Cloud Object Storage and the use of Acronis backups may see intermittent timeouts or connection failures during this time. We apologize for the inconvenience, but are working diligently on stabilizing the system. If you have any questions or concerns, please contact a member of our support team via live-chat (my.liquidweb.com) or ticket (support@liquidweb.com).
Components affected
Liquid Web Object Storage
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 06/13/2025 08:28PM

This incident has been resolved.

MONITORING 3 days ago - at 06/13/2025 06:48AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 days ago - at 06/13/2025 02:09AM

We are continuing to work on a fix for this issue.

IDENTIFIED 4 days ago - at 06/12/2025 11:02PM

Our system engineers are working on upgrades to our backend storage system, and this has caused unintentional performance degradation. Access to our Cloud Object Storage and the use of Acronis backups may see intermittent timeouts or connection failures during this time. We apologize for the inconvenience, but are working diligently on stabilizing the system.

If you have any questions or concerns, please contact a member of our support team via live-chat (my.liquidweb.com) or ticket (support@liquidweb.com).

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