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Outage in Liquid Web

Acronis Plugin Security Advisory (SEC-10986) -cPanel/Plesk

Resolved Minor
September 16, 2026 - Started 22 days ago - Lasted 2 days
Official incident page

Incident Report

Summary AI Generated

Liquid Web identified a security vulnerability (CVE-2026-87886) affecting the Acronis Cyber Protect Backup plugin for cPanel and Plesk control panels. There was no service disruption — backups and control panel operations remained fully functional throughout the incident. Engineers audited the fleet, applied the security patch across all affected plugin installations, and resolved the incident after approximately 59.5 hours of monitoring and validation.

We are aware of the recent security advisory (SEC-10986) regarding the Acronis Cyber Protect Backup plugin for hosting control panels (cPanel/Plesk). Our Engineers are actively evaluating the impact across our fleet and verifying plugin versioning. We are conducting a thorough audit to confirm full patch coverage, identify any edge cases that require manual updates, and ensure that all managed systems remain secure. Service Disruption: None. Backups and control panel operations remain fully functional. We are actively auditing server inventory alongside our engineering teams. Further updates will be provided as soon as the fleet-wide verification is complete
Components affected
Liquid Web CPanel Liquid Web Plesk

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Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 09/19/2026 02:15AM

This incident has been resolved.

MONITORING 21 days ago - at 09/17/2026 10:09AM

The security patch for CVE-2026-87886 (SEC-10986) is applied across the affected Acronis Cyber Protect Backup plugins.

Our Engineering team continues to monitor the environment and validate the patched systems. We have not observed any new issues since our last update.

If you need assistance or have any concerns, please get in touch with our Support team.

IDENTIFIED 21 days ago - at 09/17/2026 05:25AM

The security patch for CVE-2026-87886 (SEC-10986) is being applied across the affected Acronis Cyber Protect Backup plugin.

Our engineers continue to monitor the environment and validate the patched systems. We have not observed any new issues since our last update run.

We will provide further updates as needed. Thank you for your patience and understanding.

IDENTIFIED 22 days ago - at 09/16/2026 02:49PM

We are aware of the recent security advisory (SEC-10986) regarding the Acronis Cyber Protect Backup plugin for hosting control panels (cPanel/Plesk).

Our Engineers are actively evaluating the impact across our fleet and verifying plugin versioning. We are conducting a thorough audit to confirm full patch coverage, identify any edge cases that require manual updates, and ensure that all managed systems remain secure.

Service Disruption: None. Backups and control panel operations remain fully functional.

We are actively auditing server inventory alongside our engineering teams. Further updates will be provided as soon as the fleet-wide verification is complete

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