Outage in Lithic

KYB API outage

Resolved Minor

July 11, 2024 - Started over 1 year ago - Lasted about 17 hours
Official incident page

Incident Report

KYB calls are currently not going through.

Components affected

Lithic API

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 07/12/2024 01:50PM

This incident has been resolved and any outstanding KYB applications have been processed.

IDENTIFIED over 1 year ago - at 07/11/2024 11:26PM

We continue to observe errors with an upstream provider that is affecting our KYB service.

MONITORING over 1 year ago - at 07/11/2024 09:43PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 07/11/2024 08:45PM

KYB calls are currently not going through.

Latest Lithic outages

Delays with newly created cards - 1 day ago

Unexpected declines - about 1 month ago

Unexpected declines for newly created cards - about 2 months ago

Investigating unexpected declines - 5 months ago

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