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Outage in Lithic

KYB API outage

Resolved Minor
July 11, 2024 - Started almost 2 years ago - Lasted about 17 hours
Official incident page

Incident Report

KYB calls are currently not going through.
Components affected
Lithic API

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 07/12/2024 01:50PM

This incident has been resolved and any outstanding KYB applications have been processed.

IDENTIFIED almost 2 years ago - at 07/11/2024 11:26PM

We continue to observe errors with an upstream provider that is affecting our KYB service.

MONITORING almost 2 years ago - at 07/11/2024 09:43PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 07/11/2024 08:45PM

KYB calls are currently not going through.

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