VISA clearing and settlement data delayed

This incident has been resolved.

All corrections have been processed for 2025-04-13. Transaction data and settlement data are complete in API. We are continuing to monitor and verify.

VISA clearing data for 2025-04-12 has now been completely processed. VISA clearing data for 2025-04-13 is complete, however some records have been duplicated. Corrections to back out the duplicates will be posted shortly.

Clearing data for 2025-04-14 has arrived complete, the original issue appears fixed by VISA. Delayed clearing data for 2025-04-12 and 2025-04-13 has started to arrive. Clients will see backdated events posting into the transactions API for those dates.

VISA has positively identified the issue, and declared a global incident affecting clearing and settlement. Their support team has communicated that backlogged clearing records will start being delivered overnight tonight.

VISA is still actively investigating the issue, and believes the root cause is identified. As of now there is no definitive timeline for resolution. The issue now affects clearing data for 2025-04-13.

We are currently experience a delay receiving clearing data from VISA for settlement date 2025-04-12. Authorizations are unaffected. Clients should be aware that Transaction API data for their VISA programs may be incomplete for 2025-04-12. Settlement API data for VISA with a settlement date of 2025-04-12 is also delayed. The issue is under investigation by VISA.