Outage in Lithic

Investigating unexpected declines

Resolved Major

November 10, 2025 - Started 3 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating an issue that may be causing unexpected declines on MasterCard authorizations.

Components affected

Lithic Transaction Processing

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/11/2025 06:38AM

Working with our network partners, we have resolved an issue that was affecting a portion of MasterCard authorizations for one specific issuer. Normal processing has resumed

IDENTIFIED 3 months ago - at 11/11/2025 04:03AM

We apologize for the delay. We can confirm that a fix will be implemented soon and will provide an ETA once we receive confirmation from our network partners.

IDENTIFIED 3 months ago - at 11/11/2025 01:57AM

We have identified the issue causing unexpected declines on authorizations and are actively working with our network partners to implement a resolution.

INVESTIGATING 3 months ago - at 11/11/2025 01:09AM

We are continuing to investigate unexpected declines and are working with our network partners on a resolution.

INVESTIGATING 3 months ago - at 11/11/2025 12:47AM

We are currently investigating an issue that may be causing unexpected declines on MasterCard authorizations.

Latest Lithic outages

Unexpected declines for newly created cards - 12 days ago

Newly provisioned cards unable to transact - 3 months ago

3rd Party Vendor Impacts - 4 months ago

Delays in Transaction API Data - 4 months ago

Increase in errors on AMEX tokenizations - 5 months ago

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