Outage in Lithic

Investigating unexpected declines

Resolved Major
November 11, 2025 - Started about 1 month ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating an issue that may be causing unexpected declines on MasterCard authorizations.
Components affected
Lithic Transaction Processing

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/11/2025 06:38AM

Working with our network partners, we have resolved an issue that was affecting a portion of MasterCard authorizations for one specific issuer. Normal processing has resumed

IDENTIFIED about 1 month ago - at 11/11/2025 04:03AM

We apologize for the delay. We can confirm that a fix will be implemented soon and will provide an ETA once we receive confirmation from our network partners.

IDENTIFIED about 1 month ago - at 11/11/2025 01:57AM

We have identified the issue causing unexpected declines on authorizations and are actively working with our network partners to implement a resolution.

INVESTIGATING about 1 month ago - at 11/11/2025 01:09AM

We are continuing to investigate unexpected declines and are working with our network partners on a resolution.

INVESTIGATING about 1 month ago - at 11/11/2025 12:47AM

We are currently investigating an issue that may be causing unexpected declines on MasterCard authorizations.

Latest Lithic outages

Newly provisioned cards unable to transact - about 1 month ago
3rd Party Vendor Impacts - about 2 months ago
Delays in Transaction API Data - 2 months ago
Increase in errors on AMEX tokenizations - 2 months ago
Delays in outgoing webhooks - 3 months ago

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