Outage in Lithic
Elevated errors and latency on tokenization deactivation
Resolved MinorIncident Report
We are seeing elevated 500 responses and increased latency on POST /v1/tokenizations/{tokenization_token}/deactivate for Mastercard tokenizations, beginning around 13:00 UTC. This is caused by a degradation in Mastercard's MDES Customer Service API. Mastercard has acknowledged the issue and is working on it.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/03/2026 10:08PM
This incident has been resolved.
IDENTIFIED
2 days ago - at 09/03/2026 08:13PM
We are seeing elevated 500 responses and increased latency on POST /v1/tokenizations/{tokenization_token}/deactivate for Mastercard tokenizations, beginning around 13:00 UTC. This is caused by a degradation in Mastercard's MDES Customer Service API. Mastercard has acknowledged the issue and is working on it.
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