Outage in Lithic
Intermittent timeouts on Tokenization and Card Creation API endpoints
Resolved MinorIncident Report
Beginning at approximately 07:05 UTC on September 14, some API requests have experienced intermittent elevated latency and timeouts, returning HTTP 504 errors.
Affected endpoints:
• GET /v1/tokenizations
• POST /v1/cards where a digital card art token is specified
• POST /v1/cards/{card_token}/provision
Impact occurs in short windows of roughly 10 to 20 minutes, recurring periodically. Requests outside these windows are completing normally. We have increased service capacity and connection limits, and we are continuing to monitor closely as volume fluctuates.
Card authorizations and all other API endpoints are unaffected.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 9 hours ago - at 09/16/2026 01:44AM
This incident has been resolved.
MONITORING
1 day ago - at 09/14/2026 06:34PM
A fix has been implemented and we are monitoring the situation.
IDENTIFIED
2 days ago - at 09/14/2026 04:22PM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 days ago - at 09/14/2026 04:20PM
Beginning at approximately 07:05 UTC on September 14, some API requests have experienced intermittent elevated latency and timeouts, returning HTTP 504 errors.
Affected endpoints:
• GET /v1/tokenizations
• POST /v1/cards where a digital card art token is specified
• POST /v1/cards/{card_token}/provision
Impact occurs in short windows of roughly 10 to 20 minutes, recurring periodically. Requests outside these windows are completing normally. We have increased service capacity and connection limits, and we are continuing to monitor closely as volume fluctuates.
Card authorizations and all other API endpoints are unaffected.
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