Outage in Litium

Incident – Level 3: Critical Impact – Legacy Cloud service disruption

Resolved Minor

March 15, 2026 - Started 10 days ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently experiencing a service disruption affecting Legacy Cloud. Impact: Most customers may experience degraded performance or unavailability on Legacy Cloud environments. Other Litium services remain unaffected. Our team is investigating the issue to identify the root cause and implement a solution. We apologize for the inconvenience. Litium Support Team

Components affected

Litium Database services Litium Network & infrastructure Litium Shared services

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Latest Updates ( sorted recent to last )

RESOLVED 9 days ago - at 03/15/2026 05:02PM

This incident has been resolved.

MONITORING 10 days ago - at 03/15/2026 11:00AM

A fix has been implemented for the issue affecting Legacy Cloud, and service recovery is ongoing.

Impact: Services are returning to normal, and most customers should now experience stable performance.

The underlying cause was network issues at one of our suppliers.
We are monitoring the systems closely to ensure continued stability.
A full post‑mortem with more details will follow once the root‑cause analysis is completed.

We apologize for the inconvenience.
Litium Support Team

INVESTIGATING 10 days ago - at 03/15/2026 10:42AM

We are currently experiencing a service disruption affecting Legacy Cloud.

Impact: Most customers may experience degraded performance or unavailability on Legacy Cloud environments. Other Litium services remain unaffected.

Our team is investigating the issue to identify the root cause and implement a solution.

We apologize for the inconvenience.
Litium Support Team

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