Outage in Litium
Level 2: Partial Impact – Log collection and SMTP delivery issues
Resolved MinorIncident Report
We are currently experiencing an issue affecting log collection and outgoing email sent via our SMTP service.
Impact
Log ingestion has been interrupted since 07:40 CET, and outgoing emails using our SMTP service are currently not being delivered. All other services are not affected at this time.
Our team is actively investigating the issue to identify the root cause and restore normal functionality.
We will provide an update by 10:30 CET.
We apologize for the inconvenience.
Litium Support Team
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 03/26/2026 10:51AM
This incident has been resolved.
MONITORING
21 days ago - at 03/25/2026 10:22AM
We are going to do a short maintenance on the affected service to ensure a long term solution.
The maintenance will be performed on the 26th of march at 10.00. We except no disturbances during this maintenance.
MONITORING
22 days ago - at 03/24/2026 11:31AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
22 days ago - at 03/24/2026 10:45AM
We are continuing to work on the issue affecting log collection and SMTP email delivery.
At this time, there are no new updates, but our team is actively working toward resolution.
We will provide the next update at latest by 12:45
Thank you for your patience.
Litium Support Team
IDENTIFIED
22 days ago - at 03/24/2026 10:04AM
We are continuing to work on the issue affecting log collection and SMTP email delivery.
At this time, there are no new updates, but our team is actively progressing with the fix.
We will provide the next update by 11:45 CET.
Thank you for your patience.
Litium Support Team
IDENTIFIED
22 days ago - at 03/24/2026 09:33AM
We have identified the cause of the issue affecting log collection and outgoing email via our SMTP service.
Impact
Log ingestion has been interrupted since 07:40 CET, and outgoing email delivery via SMTP remains unavailable. No other services are affected.
Our team is currently working on implementing a fix to restore full functionality.
We will provide the next update by 11:00 CET.
We apologize for the inconvenience.
Litium Support Team
INVESTIGATING
22 days ago - at 03/24/2026 08:56AM
We are currently experiencing an issue affecting log collection and outgoing email sent via our SMTP service.
Impact
Log ingestion has been interrupted since 07:40 CET, and outgoing emails using our SMTP service are currently not being delivered. All other services are not affected at this time.
Our team is actively investigating the issue to identify the root cause and restore normal functionality.
We will provide an update by 10:30 CET.
We apologize for the inconvenience.
Litium Support Team
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