Outage in LiveKit

Subset of inbound calls not being handled

Resolved Minor
December 31, 2025 - Started 13 days ago - Lasted about 9 hours
Official incident page

Incident Report

Less than 5 percent of inbound calls are seeing delays and no response back to INVITEs. We are actively investigating this.
Components affected
LiveKit Global SIP

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 01/01/2026 04:02AM

We've added more stats to track if the issue is recurring and we have not seen this issue recur. We are working on the postmortem with timelines and will update it soon.

MONITORING 13 days ago - at 12/31/2025 09:00PM

A code change has been pushed to mitigate the issue. We are currently monitoring

INVESTIGATING 13 days ago - at 12/31/2025 07:24PM

Less than 5 percent of inbound calls are seeing delays and no response back to INVITEs. We are actively investigating this.

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