Outage in LiveKit
Cloud Agents experiencing deployment failures in US East
Resolved MinorIncident Report
Summary AI Generated
LiveKit Cloud Agents in the US East region experienced deployment failures and degraded performance for 5.7 hours due to an etcd service outage that caused Kubernetes API server unresponsiveness. The incident initially affected only new agent deployments but later expanded to impact existing deployments as well. The service was fully restored after the Kubernetes infrastructure was repaired with assistance from the data center provider.
We are currently investigating degraded performance on Agents Hosted on LiveKit Cloud in US East.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/06/2026 09:41AM
US-East Cloud Agents is now fully functional.
MONITORING
3 days ago - at 05/06/2026 09:17AM
US-East recovered as of 08:55 UTC and has been serving traffic normally since. New and existing agent deployments are working as expected.
We are moving to monitoring while we confirm sustained stability. A full post-incident review will follow.
INVESTIGATING
3 days ago - at 05/06/2026 08:47AM
We are continuing to work on restoring the Kubernetes API server in US-east. Starting at 08:15 UTC, we are observing impact to existing agent deployments in addition to new deployments. Mitigation is in progress.
INVESTIGATING
3 days ago - at 05/06/2026 05:34AM
etcd service in our US East Kubernetes cluster is currently down, resulting in API server unresponsiveness and failures for new deployments and redeployments. We are actively working on mitigating this with our data center provider.
INVESTIGATING
3 days ago - at 05/06/2026 05:00AM
Our team is actively working to resolve deployment failures in US East. Existing deployed agents should not be affected in any way.
INVESTIGATING
3 days ago - at 05/06/2026 04:22AM
New agent deployments are temporarily unavailable in the US East region, and our team is actively working on this. Dispatches to previously deployed agents are not affected.
INVESTIGATING
3 days ago - at 05/06/2026 04:06AM
We are currently investigating intermittent deployment failures on Cloud Agents in US East.
INVESTIGATING
3 days ago - at 05/06/2026 04:01AM
We are currently investigating degraded performance on Agents Hosted on LiveKit Cloud in US East.
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