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Outage in LiveKit

Investigating scaling issue affecting Cloud Agents in EU (Frankfurt)

Resolved Minor
October 05, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating potential scaling issues with LiveKit Cloud hosted agents in eu-central resulting in increased join latencies. Existing agents are still functional and can serve sessions normally, but they may be slower to join new sessions. We are actively working on a mitigation to alleviate this issue. We will provide another update as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/05/2026 02:21PM

This incident has been resolved, and we have confirmed full recovery.

MONITORING 1 day ago - at 10/05/2026 01:40PM

A fix has been implemented and we are monitoring to confirm full recovery.

INVESTIGATING 1 day ago - at 10/05/2026 01:34PM

We are investigating potential scaling issues with LiveKit Cloud hosted agents in eu-central resulting in increased join latencies. Existing agents are still functional and can serve sessions normally, but they may be slower to join new sessions. We are actively working on a mitigation to alleviate this issue. We will provide another update as soon as possible.

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