Outage in Livestorm

Users are unable to share media in the room

Resolved Major
December 12, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Our team has identified an issue regarding sharing media in the room. Users may face issues in sharing videos and presentations in the room as well as viewing replays. We are actively investigating the source of this in order to promptly resolve the underlying issues.
Components affected
Livestorm app
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/13/2023 12:18AM

We can now confirm that the issue has indeed been fully resolved in production and users should no longer face any further impact to this end.

Thank you so much for your co-operation and apologies for the inconvenience that this might have caused.

INVESTIGATING about 1 year ago - at 12/12/2023 10:31PM

Our team has identified an issue regarding sharing media in the room. Users may face issues in sharing videos and presentations in the room as well as viewing replays.

We are actively investigating the source of this in order to promptly resolve the underlying issues.

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