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Outage in LlamaIndex

Increased Parse Latency

Resolved Minor
May 06, 2026 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
LlamaIndex LlamaCloud Public API

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/07/2026 12:41AM

This incident has been resolved.

MONITORING about 1 month ago - at 05/06/2026 11:46PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 05/06/2026 11:35PM

We are currently investigating this issue.

Latest LlamaIndex outages

Increased parse latency - 16 days ago
Increased Parse Latency - about 1 month ago
API connectivity issues - about 2 months ago

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