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Outage in LMAX

P1 - INC0024145 - PERPS issue in Prod and Demo

Resolved Minor
April 29, 2026 - Started 5 days ago - Lasted about 4 hours
Official incident page

Incident Report

Please be aware of an ongoing P1 incident affecting PERPS in Demo and Production. This is affecting both revenue and client trading. The issue is being investigated as a priority. More information to follow shortly.

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 04/30/2026 07:23AM

Resolved: Release was pushed to both PERPS Demo and Production and we are back up and running now.

IDENTIFIED 5 days ago - at 04/30/2026 05:03AM

Re this ongoing incident, further to investigation, we have now identified a root cause. An emergency change is being prepared to resolve the issue, and we plan to bring PERPS Demo and Production back up shortly.

INVESTIGATING 5 days ago - at 04/30/2026 03:59AM

Please be aware of an ongoing P1 incident affecting PERPS in Demo and Production.

This is affecting both revenue and client trading.

The issue is being investigated as a priority.

More information to follow shortly.

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