Outage in Lob

Issue adding Creatives.

Resolved Minor
June 20, 2025 - Started about 1 month ago - Lasted about 5 hours
Official incident page

Need to monitor Lob outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Lob, and never miss an outage again.
Start Free Trial

Outage Details

We identified an issue beginning Wednesday late evening that may have caused some campaigns to enter an error state. As a result, certain campaigns may have incorrectly reported creative sizes (e.g., assets appearing larger than 20 MB). Our team has identified the root cause and has begun implementing a fix. We are actively working to remediate affected campaigns and restore expected functionality. We will continue to share updates as we make progress.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/20/2025 10:39PM

This incident has been resolved.

MONITORING about 1 month ago - at 06/20/2025 06:34PM

We have implemented a fix for the issue that caused some items to enter an error state and report incorrect creative sizes. All systems are now functioning as expected.
We're continuing to monitor for stability but believe the issue is fully resolved. Thank you for your patience.

IDENTIFIED about 1 month ago - at 06/20/2025 05:19PM

We identified an issue beginning Wednesday late evening that may have caused some campaigns to enter an error state. As a result, certain campaigns may have incorrectly reported creative sizes (e.g., assets appearing larger than 20 MB).
Our team has identified the root cause and has begun implementing a fix. We are actively working to remediate affected campaigns and restore expected functionality.
We will continue to share updates as we make progress.

Latest Lob outages

Issues exporting mail data - about 1 month ago
Rendering delays - about 2 months ago
Elevated API Errors - about 2 months ago
International verifications returning 500s - about 2 months ago
Email Delivery Issue (Resolved) - 3 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook