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Outage in Localize

Machine translations are delayed when using the autoApprove feature

Resolved Minor
August 03, 2022 - Started over 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

This incident only affects customers who use the auto-approve option when initializing Localize on their website. While newly found phrases are still being automatically moved to the Published bin, machine translations are not immediately being generated. Machine translations can still be manually ordered, or they will be auto-generated within 48 hours, they just won't be generated immediately. Our development team is actively looking into the cause of this issue.
Components affected
Localize Third-party Translation Ordering

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Latest Updates ( sorted recent to last )
INVESTIGATING over 3 years ago - at 08/03/2022 10:30PM

We are continuing to investigate the issue.

INVESTIGATING over 3 years ago - at 08/03/2022 07:07PM

This incident only affects customers who use the auto-approve option when initializing Localize on their website. While newly found phrases are still being automatically moved to the Published bin, machine translations are not immediately being generated. Machine translations can still be manually ordered, or they will be auto-generated within 48 hours, they just won't be generated immediately. Our development team is actively looking into the cause of this issue.

Latest Localize outages

Upstream provider impacting Localize services - 2 months ago
Intermittent issues saving phrases. - 10 months ago
API Unavailable - over 1 year ago
Increased error rates affecting the Localize Javascript SDK - over 5 years ago
Partial Connectivity & Networking Disruption (Worker Service) - almost 7 years ago

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