Outage in Locally

Site Outage

Resolved Minor
April 08, 2022 - Started over 3 years ago - Lasted 31 minutes
Official incident page

Incident Report

We are experiencing a latency issue with one of our data infrastructure providers. This is resulting in intermittent outages of several production systems. Thanks for your patience while we work toward a resolution.
Components affected
Locally Product Locators Locally Same-day Delivery Locally "Pages" Locally Store Locators Locally .com Locally Buy it / Carts / Transactions Locally Shop in Shop / Hosted Sites

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 04/08/2022 07:15PM

We are continuing to monitor for any further issues.

MONITORING over 3 years ago - at 04/08/2022 07:14PM

We expect to have full resolution shortly. Thanks for your patience.

MONITORING over 3 years ago - at 04/08/2022 07:02PM

We are continuing to monitor for any further issues.

MONITORING over 3 years ago - at 04/08/2022 07:01PM

We are working with our partner to restore services permanently. A temporary fix has been put in place for now. All services should be operating normally at this time.

IDENTIFIED over 3 years ago - at 04/08/2022 06:44PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 3 years ago - at 04/08/2022 06:44PM

We are experiencing a latency issue with one of our data infrastructure providers. This is resulting in intermittent outages of several production systems. Thanks for your patience while we work toward a resolution.

Latest Locally outages

General outage - about 8 hours ago
Daily ShopSense reports delayed - 12 days ago
Daily ShopSense reports delayed - about 1 month ago
Ingestion of Inventory and Dealer feeds is currently stopped - about 1 month ago
Daily ShopSense reports delayed - about 1 month ago

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