Outage in Locally

Store information missing or outdated

Resolved Minor
March 06, 2023 - Started almost 2 years ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating an issue with one of our upstream data providers causing store information to be missing or outdated.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/07/2023 03:08PM

This incident has been resolved.

IDENTIFIED almost 2 years ago - at 03/07/2023 12:16AM

The issue has been resolved for most stores. A smaller subset of stores remain affected, however. Our upstream provider is still working to resolve the issue.

IDENTIFIED almost 2 years ago - at 03/06/2023 05:40PM

Our downstream provider gave an update on their solution, but no exact ETA has been given. Our backup is in place, but updates to store information will be delayed.

IDENTIFIED almost 2 years ago - at 03/06/2023 02:43PM

A restore from a recent backup has been performed. Our upstream provider identified the reason for the missing information and is working on a solution.

INVESTIGATING almost 2 years ago - at 03/06/2023 02:29PM

We are currently investigating an issue with one of our upstream data providers causing store information to be missing or outdated.

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