Outage in Locomote

***IMPORTANT*** Locomote Status Update - Unable to reset password in browsers other than Internet Explorer

Resolved Minor
March 27, 2019 - Started over 6 years ago - Lasted about 3 years
Official incident page

Incident Report

We are aware of an issue where some users may not be able to reset their password to the Locomote Corporate Travel Platform when using a web browser other than Internet Explorer. This is due to CAPTCHA not properly loading, which is required to validate the password reset. If you need to book a trip on Locomote in the interim, then please contact your Travel Arranger or Company Administrator to book on your behalf. Our team is working to resolve this as soon as possible. We sincerely apologise for any inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED over 6 years ago - at 04/01/2019 10:26PM

We have now fixed an issue where some users were not able to reset their password to the Locomote Corporate Travel Platform when using a web browser other than Internet Explorer.
This was due to CAPTCHA not properly loading, which is required to validate the password reset.
We sincerely apologise for any inconvenience this may have caused.

INVESTIGATING over 6 years ago - at 03/28/2019 02:59AM

We are aware of an issue where some users may not be able to reset their password to the Locomote Corporate Travel Platform when using a web browser other than Internet Explorer.
This is due to CAPTCHA not properly loading, which is required to validate the password reset.
If you need to book a trip on Locomote in the interim, then please contact your Travel Arranger or Company Administrator to book on your behalf. Our team is working to resolve this as soon as possible.
We sincerely apologise for any inconvenience.

Latest Locomote outages

Workflow loading issue - 8 months ago
3rd party API issues causing booking/retrieval problems - over 1 year ago
Workflow loading issue - over 1 year ago
Platform availability issue - over 1 year ago
Profile Errors - over 3 years ago

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