Outage in Loggly

Indexing Delay

Resolved Minor
February 04, 2025 - Started 11 months ago - Lasted about 2 hours
Official incident page

Incident Report

Our engineers have identified an issue with log ingestion starting at 07:22 PST . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.
Components affected
Loggly Indexing Data

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 02/04/2025 07:59PM

This incident has been resolved.

MONITORING 11 months ago - at 02/04/2025 07:29PM

We are continuing to monitor for any further issues.

MONITORING 11 months ago - at 02/04/2025 07:01PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 months ago - at 02/04/2025 06:05PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 11 months ago - at 02/04/2025 06:03PM

Our engineers have identified an issue with log ingestion starting at 07:22 PST . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

Latest Loggly outages

Front-end experiencing issues - about 2 months ago
Indexing Delay - 12 months ago
Indexing Delay - about 1 year ago
S3 Ingestion incident - about 1 year ago
Indexing Delay - over 1 year ago

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