Outage in LogMeIn GoTo APIs

GoTo Developer Center URL Redirection Error

Resolved Minor
April 14, 2022 - Started over 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are actively investigating reports that some GoTo customers may be experiencing issues with the client management portal after a valid login, which redirects users to an incorrect URL. Our engineers are working to resolve the issue and will provide another update shortly.
Components affected
LogMeIn GoTo APIs GoTo Developer Center Frontend Status

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 04/14/2022 08:34PM

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.

IDENTIFIED over 3 years ago - at 04/14/2022 07:03PM

Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

INVESTIGATING over 3 years ago - at 04/14/2022 06:43PM

We are actively investigating reports that some GoTo customers may be experiencing issues with the client management portal after a valid login, which redirects users to an incorrect URL.

Our engineers are working to resolve the issue and will provide another update shortly.

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