Outage in LogMeIn GoTo APIs

GoTo Connect API - Unable to make/receive calls through GoTo App

Resolved Major
August 13, 2023 - Started about 2 years ago - Lasted 34 minutes
Official incident page

Incident Report

We are actively investigating reports that some GoTo Connect API customers may be experiencing issues when trying to make and receive calls through GoTo App. Our engineers are working to identify the issue and will provide another update shortly.
Components affected
LogMeIn GoTo APIs GoToConnect API Status

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/14/2023 03:15AM

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal review of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

MONITORING about 2 years ago - at 08/14/2023 03:05AM

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.

IDENTIFIED about 2 years ago - at 08/14/2023 02:54AM

Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

INVESTIGATING about 2 years ago - at 08/14/2023 02:54AM

We are actively investigating reports that some GoTo Connect API customers may be experiencing issues when trying to make and receive calls through GoTo App.

Our engineers are working to identify the issue and will provide another update shortly.

Latest LogMeIn GoTo APIs outages

GoTo APIs - Recording Overview API - over 1 year ago
GoTo Connect API - GoTo Connect Voice Admin - over 1 year ago
GoTo Meeting API , GoTo Training API, GoTo Webinar API - GoTo APIs not responding - over 1 year ago
GoTo Connect API - Issues loading Contact Center. - over 1 year ago
GoTo APIs - 5XX status code - over 1 year ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook