Outage in LogMeIn GoTo APIs

GoTo APIs - 5XX status code

Resolved Major
January 30, 2024 - Started 11 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are actively investigating reports that GoToMeeting, GoToWebinar and GoToTraining API customers may be experiencing 5xx status codes in their API responses. Our engineers are working to resolve the issue and will provide another update shortly.
Components affected
LogMeIn GoTo APIs GoToMeeting API Status LogMeIn GoTo APIs GoToTraining API Status LogMeIn GoTo APIs GoToWebinar API Status
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 01/30/2024 04:35PM

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal review of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

MONITORING 11 months ago - at 01/30/2024 04:16PM

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.

IDENTIFIED 11 months ago - at 01/30/2024 03:23PM

Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

INVESTIGATING 11 months ago - at 01/30/2024 03:06PM

We are actively investigating reports that GoToMeeting, GoToWebinar and GoToTraining API customers may be experiencing 5xx status codes in their API responses.

Our engineers are working to resolve the issue and will provide another update shortly.

Latest LogMeIn GoTo APIs outages

GoTo APIs - Recording Overview API - 6 months ago
GoTo Connect API - GoTo Connect Voice Admin - 8 months ago
GoTo Meeting API , GoTo Training API, GoTo Webinar API - GoTo APIs not responding - 9 months ago
GoTo Connect API - Issues loading Contact Center. - 9 months ago
GoToMeeting APIs - Meetings not loading - about 1 year ago

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