Outage in LogMeIn GoTo APIs
GoTo Connect - Contact Center and Call Reports Issue
Resolved MajorIncident Report
We are actively investigating reports of an impact affecting GoTo Connect, including Call History, Virtual Receptionist Reporting, Voicemail Deletion, and Call-Report Ingestion.
Our engineers are working to identify the issue and will provide another update shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
36 minutes ago - at 06/19/2026 01:11PM
We have confirmed that the issue has been resolved and that all systems are 100% operational.
We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
MONITORING
about 1 hour ago - at 06/19/2026 12:39PM
Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue monitoring the situation and provide a final update shortly.
IDENTIFIED
about 4 hours ago - at 06/19/2026 10:08AM
Our engineers continue to investigate the issue. We will provide another update as soon as it is available.
IDENTIFIED
about 5 hours ago - at 06/19/2026 08:38AM
Our engineers have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
INVESTIGATING
about 5 hours ago - at 06/19/2026 08:33AM
We are actively investigating reports of an impact affecting GoTo Connect, including Call History, Virtual Receptionist Reporting, Voicemail Deletion, and Call-Report Ingestion.
Our engineers are working to identify the issue and will provide another update shortly.
Latest LogMeIn GoTo APIs outages
GoTo Connect - Authentication issue - 22 days ago
Logmein Rescue - Issue starting or joining sessions - 23 days ago
LogMeIn Rescue, Pro, and Central - Issue downloading Rescue and Pro/Central applets - about 1 month ago
Grasshopper - Login Issues - about 1 month ago
GoTo Connect - Call Recording and Transcript - about 1 month ago
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