Outage in LogMeIn

GoTo Pro/Central, GoToMyPC, Hamachi - Unable to access the application

Resolved Major
July 27, 2022 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are actively investigating reports that some GoTo Pro/Central, GoToMyPC, Hamachi customers may be unable to access the application. Our engineers are working to resolve the issue and will provide another update shortly.
Components affected
LogMeIn Pro/Central LogMeIn GoToMyPC LogMeIn Hamachi
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 07/27/2022 07:22PM

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.

IDENTIFIED almost 3 years ago - at 07/27/2022 07:09PM

Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

INVESTIGATING almost 3 years ago - at 07/27/2022 07:06PM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 07/27/2022 06:39PM

We are actively investigating reports that some GoTo Pro/Central, GoToMyPC, Hamachi customers may be unable to access the application.

Our engineers are working to resolve the issue and will provide another update shortly.

Latest LogMeIn outages

GoTo Connect - Inbound and outbound calls failing in Brazil - 1 day ago
GoTo Connect Integrations - missing call events report - 12 days ago
Grasshopper - Issues with outbound calls - 13 days ago
Pro and Central - "D error" when downloading the MSI for remote control or add computer functions. - 30 days ago
GoTo Connect - Issue establishing calls - about 2 months ago

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