Outage in LogMeIn

GoTo Pro/Central - Unable to login

Resolved Minor

October 12, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are actively investigating reports that some GoTo Pro/Central customers may be experiencing issues while trying to login to the application. Our engineers are working to resolve the issue and will provide another update shortly.

Components affected

LogMeIn Pro/Central

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Latest Updates ( sorted recent to last )

MONITORING over 3 years ago - at 10/12/2022 02:04PM

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.

IDENTIFIED over 3 years ago - at 10/12/2022 01:29PM

Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

INVESTIGATING over 3 years ago - at 10/12/2022 01:27PM

We are actively investigating reports that some GoTo Pro/Central customers may be experiencing issues while trying to login to the application.

Our engineers are working to resolve the issue and will provide another update shortly.

Latest LogMeIn outages

GoTo Connect - inbound/outbound call failure in livephx - about 15 hours ago

GoTo Connect - Softphone call issues - about 1 month ago

LogMeIn Resolve, GoToMyPC and Pro/Central - Issues with the application - 3 months ago

GoToMyPC - Application in-accessible - 3 months ago

GoTo Connect VoIP Phones Calls - Audio degradation - 3 months ago

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