Outage in LogMeIn
GoToMyPC - Customers unable to connect to host machines
Resolved MinorIncident Report
We are actively investigating reports that some GoToMyPC customers maybe facing issues connecting to their host machines.
As a resolution for this issue, customers are advised to take the below actions:
* Restart host PC, wait for 5-6 minutes for machine to come online.
* Restart G2P Service, wait for 5-6 minutes for machine to come online.
* Reinstall application.
Our engineers are working to resolve the issue and will provide another update shortly.
Components affected
LogMeIn GoToMyPCOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
INVESTIGATING
over 2 years ago - at 01/21/2023 01:50PM
We are actively investigating reports that some GoToMyPC customers maybe facing issues connecting to their host machines.
As a resolution for this issue, customers are advised to take the below actions:
* Restart host PC, wait for 5-6 minutes for machine to come online.
* Restart G2P Service, wait for 5-6 minutes for machine to come online.
* Reinstall application.
Our engineers are working to resolve the issue and will provide another update shortly.
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