Outage in LogMeIn

Hamachi - Unable to connect

Resolved Major
August 15, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are actively investigating reports that some Hamachi customers may be getting an error message while trying to connect to the Hamachi servers. Our engineers are working to identify the issue and will provide another update shortly.
Components affected
LogMeIn Hamachi
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/15/2023 05:43PM

We have confirmed that the issue has been resolved and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

MONITORING over 1 year ago - at 08/15/2023 05:25PM

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.

IDENTIFIED over 1 year ago - at 08/15/2023 05:19PM

Our engineers have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

INVESTIGATING over 1 year ago - at 08/15/2023 04:40PM

We are actively investigating reports that some Hamachi customers may be getting an error message while trying to connect to the Hamachi servers.

Our engineers are working to identify the issue and will provide another update shortly.

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