Outage in LogMeIn

Central and Pro - Not loading

Resolved Major
September 19, 2024 - Started about 2 months ago - Lasted 23 minutes
Official incident page

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Outage Details

We are actively investigating reports that some Central and Pro customers may be experiencing issue accessing the login page. Our engineers are working to identify the issue and will provide another update shortly.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/19/2024 04:24PM

We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

MONITORING about 2 months ago - at 09/19/2024 04:13PM

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.

IDENTIFIED about 2 months ago - at 09/19/2024 04:06PM

Our engineers have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

INVESTIGATING about 2 months ago - at 09/19/2024 04:03PM

We are actively investigating reports that some Central and Pro customers may be experiencing issue accessing the login page.

Our engineers are working to identify the issue and will provide another update shortly.

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