Outage in LogMeIn

GoTo Connect and Grasshopper - Issues Messaging

Resolved Major
October 19, 2024 - Started 24 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Our engineers have identified the issue with our upstream carrier and are now actively working towards a resolution. We will provide another update shortly.
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 10/19/2024 09:07PM

We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

MONITORING 24 days ago - at 10/19/2024 08:05PM

Our upstream carrier has corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.

IDENTIFIED 24 days ago - at 10/19/2024 06:03PM

Our engineers have identified the issue with our upstream carrier
and are now actively working towards a resolution.

We will provide another update shortly.

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