Outage in LogMeIn Rescue

GoTo Training - Join/Scheduling training sessions

Resolved Minor
November 26, 2025 - Started about 2 months ago - Lasted less than a minute
Official incident page

Incident Report

On 26th November 2025, between 06:51 UTC and 07:03 UTC, a subset of GoTo App users using GoTo Training may have experienced issues with joining or scheduling training sessions due to a small change in the infrastructure. Immediately the issue was identified, we reverted the change and promptly mitigated any further impact. We have confirmed that service has been restored and systems are operational at this time. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/26/2025 08:37AM

On 26th November 2025, between 06:51 UTC and 07:03 UTC, a subset of GoTo App users using GoTo Training may have experienced issues with joining or scheduling training sessions due to a small change in the infrastructure.

Immediately the issue was identified, we reverted the change and promptly mitigated any further impact. We have confirmed that service has been restored and systems are operational at this time.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

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