Outage in logz.io

Ingestion / UI degradation us-east-1

Resolved Minor
March 23, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating issues some of our logging cluster availability, due to AWS issues. We are working on stability and recovery for the clusters, and will continue to update.
Components affected
logz.io Log indexing
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/23/2023 06:58PM

This incident has been resolved. No logs were lost.

MONITORING over 1 year ago - at 03/23/2023 06:20PM

We are continuing to monitor the final lag decreases.

MONITORING over 1 year ago - at 03/23/2023 05:42PM

All lags are reducing, app is fully restored on the final cluster. We are monitoring, and adding resources to help lags decrease more quickly.

IDENTIFIED over 1 year ago - at 03/23/2023 05:18PM

We are continuing to work on the final two clusters, AWS continues to experience issues, we are in communication with them. Most clusters are stable and have their lags resolved.

IDENTIFIED over 1 year ago - at 03/23/2023 04:42PM

Clusters are recovering & lags decreasing, we are working speeding up recovery for the final two clusters. Most customers should be seeing improvements.

IDENTIFIED over 1 year ago - at 03/23/2023 04:17PM

We have identified the issue stemming from AWS issues and our recovery mechanisms are in progress. Data collection is not impacted, no logs are being lost. We will continue to update.

INVESTIGATING over 1 year ago - at 03/23/2023 04:05PM

We are investigating issues some of our logging cluster availability, due to AWS issues. We are working on stability and recovery for the clusters, and will continue to update.

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