Outage in logz.io

Partial – Some customers may see delayed metrics ingestion

Resolved Minor
September 25, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue causing delays in metric ingestion for a subset of customers. As a result, some monitoring dashboards and alerting systems may not reflect real-time data. Our engineering team has identified that ingestion pipelines are experiencing increased latency, which is impacting how quickly metrics are processed and displayed. No data loss was identified.
Components affected
logz.io Metric indexing

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/25/2025 11:51AM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 09/25/2025 11:04AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 09/25/2025 11:02AM

We are currently investigating an issue causing delays in metric ingestion for a subset of customers.
As a result, some monitoring dashboards and alerting systems may not reflect real-time data.
Our engineering team has identified that ingestion pipelines are experiencing increased latency, which is impacting how quickly metrics are processed and displayed. No data loss was identified.

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