Outage in Loop Returns

Order lookup is failing on most lookups

Resolved Major
December 26, 2024 - Started about 1 month ago - Lasted 40 minutes

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Outage Details

Customer portal is mostly down, some successfully coming through however.
Admin portal is up.
Latest Updates ( sorted recent to last )
about 1 month ago - at 12/26/2024 08:00PM

Customer portal is mostly down, some successfully coming through however.
Admin portal is up.

about 1 month ago - at 12/26/2024 08:13PM

Source has not been identified. But success lookups and portal loads appear to be returning to normal volume.

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