Outage in Loop Returns

POS return outcomes not populating

Resolved Major
October 15, 2025 - Started about 1 month ago - Lasted 20 minutes

Incident Report

We are seeing an issue where after reaching the end of the POS process, return outcomes are not populating and thus not allowing returns to be submitted. We are currently investigating

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Latest Updates ( sorted recent to last )
about 1 month ago - at 10/15/2025 09:09PM

We are seeing an issue where after reaching the end of the POS process, return outcomes are not populating and thus not allowing returns to be submitted. We are currently investigating

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