Outage in Loop Returns
[Logistics]: Investigating a small number of label generation failures.
Resolved Minor
June 12, 2025 - Started 4 months ago
- Lasted 11 days
Incident Report
Our internal systems have detected a small number of label generation failures emanating from a single provider. We are currently investigating.
Components affected
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Latest Updates ( sorted recent to last )
4 months ago - at 06/13/2025 12:01AM
Our internal systems have detected a small number of label generation failures emanating from a single provider. We are currently investigating.
4 months ago - at 06/13/2025 12:08AM
We are seeing signs of recovery but continuing to monitor.
4 months ago - at 06/13/2025 12:14AM
We are seeing label failures from a single provider again. We are monitoring the situation for signs of recovery.
4 months ago - at 06/13/2025 01:36AM
Think Logistics is currently unable to generate labels for USPS due to an issue with their label broker. They are working to resolve the issue. Canadian labels are unaffected.
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