Outage in Loop Returns
[Logistics]: Investigating a small number of label generation failures.
Minor
June 13, 2025 - Started 9 days ago
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Outage Details
Our internal systems have detected a small number of label generation failures emanating from a single provider. We are currently investigating.
Components affected
Loop Returns 3rd Party IntegrationsLatest Updates ( sorted recent to last )
9 days ago - at 06/13/2025 12:01AM
Our internal systems have detected a small number of label generation failures emanating from a single provider. We are currently investigating.
9 days ago - at 06/13/2025 12:08AM
We are seeing signs of recovery but continuing to monitor.
9 days ago - at 06/13/2025 12:14AM
We are seeing label failures from a single provider again. We are monitoring the situation for signs of recovery.
9 days ago - at 06/13/2025 01:36AM
Think Logistics is currently unable to generate labels for USPS due to an issue with their label broker. They are working to resolve the issue. Canadian labels are unaffected.
Latest Loop Returns outages
Drop in Offset Orders - 5 days ago
Multiple services reporting degraded performance - 9 days ago
Login page down for some merchants due to Auth0 incident - 2 months ago
Returns unable to be created - 2 months ago
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